ACTG 2020 Chapter Notes - Chapter 12: Total Quality Management, Opportunity Cost, Sunk Costs

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Decision making is critical aspect of managing an organization. Decision should lead to outcomes that contribute to achieving the performance goals identified as part of the organization"s strategic objectives (e. g. , grow revenues, reduce costs, improve return on investment, etc. ) The key is to identify and compare only the relevant costs and benefits for each alternative. Relevant costs are those that differ among the alternatives under consideration and that will be incurred in the future (i. e. , the cost has not already been incurred). Only those costs and benefits that differ in total among alternatives and that will be incurred in the future are relevant in a decision. If a cost will be the same regardless of the alternative selected, then it can be ignored. Relevant costs = avoidable costs (cost that can be eliminated in whole or in part by choosing one alternative over another. ) Two categories of costs are never relevant in decisions: sunk costs, and future.

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