COMMERCE 1BA3 Chapter Notes - Chapter 14: Human Relations Movement, Flat Organization, Ambidexterity
9 Dec 2013
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Organizational structure: the manner in which an organization divides its labour into specific tasks and achieves coordination among these tasks. Structure affects how effectively and efficiently group effort is coordinated. Concerned with who gets to tell whom what to do. Autonomy and control: domain of decision making and authority is reduced as number of levels in hierarchy increases, flatter hierarchy pushes authority lower and involves people further down hierarchy in more decisions. Communication: timely communication and coordination can be harder to achieve when labour is divided vertically, filtering is more likely to occur as number of levels in hierarchy increases. Horizontal division of labour groups basic tasks into jobs, then departments so organization can achieve goals. Horizontal division is likely as organization grows. Different groups of employees assigned to different tasks. Horizontal division of labour strongly affects job design. Has implications for degree of coordination necessary.
