MGHB02H3 Chapter Notes - Chapter 4: Total Quality Management, Job Satisfaction, Quality Circle

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11 Dec 2013
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Values: a broad tendency to prefer certain states of affairs over others. Traditionalist respectful of authority and high work ethics. Generation y (millennial) condiment, social demanding of feedback, somewhat unfocused. Work centrality: work was a central life interest tended to work more hors, variation in vacation time across culture. Hofstede"s study: power distance: the extent to which an unequal distribution of power is accepted by society members, uncertainty avoidance: the extent to which people are uncomfortable with uncertain an ambiguous situations. Strong uncertainty avoidance rules and regulations, hard work, conformity, security: masculinity/ femininity. Masculine culture dominance of men, stress economic performance, differentiate gender roles. Feminine cultures fluid gender roles, stress sexual equality, stress quality of life. Collective: interdependence and loyalty to family or clan: long-term/short-time orientation. Long term persistence, perseverance, thrift, close attention to status differences. Short term personal steadiness, stability, face-saving, social niceties: most countries fall under large power distance and low individualism/ small power distance with high individualism.

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