FARE 3310 Chapter Notes - Chapter 10: Operations Management, Glossary Of Chess, Work Sampling
15 Dec 2013
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Chapter 10 human resources, job design and work measurment. Labour standards-amount of time required to perform a job or part of a job. Accurate labour standards help determine labour requirements, costs, and fair work. Among the commonly used processes for setting standard times are: Data available from production records or time cards. Data is not objective and may be inaccurate. 2. time studies-set standard time based on timed observations of one employee taken over a number of cycles. A cycle includes all the elements of the job. (applied to all workers doing the job) Involves timing a sample of a workers performance and using it to set a standard. Cannot be set before the work is performed. Steps: 1. define task to be studied (choose job for time study) 2. divide task into precise elements (break the job into easily recognizable units) 3. decide how many times to measure task (calculate number of cycles that must be observed)
