COMN 4115 Lecture Notes - Organizational Communication, Interpersonal Communication

• School: York University
• Department: Communication Studies
• Course: COMN 4115
• Professor: Dalton Kehoe

Document Summary

Contradictory complexity: the processes we must use to be effective as. Communicators also reduce our effectiveness: in our efforts to communicate with each other in relationships, we sometimes undermine the very things were trying to do while we"re actually trying to do them. Our struggle is to reduce uncertainty: to find out what"s going on, how we are being seen in this situation, what will happen next. To communicate with as little noise as possible: in a way that people will actually get our perspective. Often our communication to reduce uncertainty creates more uncertainty: words and non-verbals inherently vague, unthinking fit between mode of talk and the context. Context: the environment in which the communication occurs. It influences the content and form of interpersonal communication. Where and when with whom you speak makes a lot of difference with what you say and how you say it: the organization you are in is a critical context.