COMN 2111 Lecture Notes - Paralanguage, Impression Management
18 Dec 2013
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Communication in everyday life lecture october 4th, 2013. To reduce psychological noise: so people will listen, meanings are in people. Remember symbols are arbitrary and abstract. If we use words at high level of generality that our group accepts but that can irritate or even emotionally inflame another group of people . Most meaning in face-to-face talk is in the way we talk, not the words: between 65%-93% of meaning is found in the way we talk and the tone of voice and gestures, not necessarily the words. Non-verbals alter verbal messages: replace (substitute) actual words. Example: waving instead of saying good bye: reinforce (accent) illustrators, compliment the tone of your voice compliments whatever you"re saying in terms of emotion, contradict sometimes humans do the opposite of what they"re saying. Smiling while they try to convince you they"re upset: regulate the nature of conversation. We use our eyes and the tones of our voices to take turns speaking.
