COMN 4115 Lecture Notes - Adhocracy, Organizational Communication, Organizational Culture

• School: York University
• Department: Communication Studies
• Course: COMN 4115
• Professor: Dalton Kehoe

Document Summary

Increased specialization: don"t see the world the same way. Lack of management recognition and reward: have to reward lateral communication. Suppression of differences fear of open conflict: avoidance of conflict. As if structurally based barriers weren"t enough: perception selectivity, good-bad evaluations (allness thinking, inference ladder, implicit assumptions (unaware beliefs, poor listening, lack of feedback. An organization"s taken-for-granted" view of itself and its environment. It is the sum total of the group"s ways of thinking, feeling and acting. Includes physical manifestations, clothing, policies, techniques, office set-up. You acquire organizational culture through learning: values what"s right, norms how to do it right in general, roles how to do it right in your job. While pervasive cultures may exist organization-wide, highly diverse sub- cultures may exist as well. A group of any size may develop its own unique culture. Diverse sub-cultures mean differences in meaning of common goals, values, norms.