BU247 Lecture Notes - Sunk Costs, Cost Driver, Fixed Cost
Document Summary
Technological (new type of smart phone for example to dominate the other technology) Cost, revenues and profits (take information from internal and external environment) Employee customers students: times for standard jobs, set expectation for customers, inventory/ stock type of jobs, feedback customer cards (surveys) Julie martinez customer satisfaction (more aggregate information) product line profitability: per product/ service, daily report timeliness of orders sales patterns (that would affect the amount of staff needed, time of day (staffing) Ceo profitability/ - monthly benchmarking: see what the competitors are doing (kinkos or similar company) pricing quality. Variable cost = variable cost per unit of the cost driver x cost driver units. *for example the fixed cell phone bill per month = fixed cost. *any other service that you exceed is variable. Mixed cost a cost that has variable and fixed components. Step variable cost a variable cost that increases in steps as the quantity increases.
