SOSC 1510 Chapter Notes -Scientific Management

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Taylor laid down the following steps for rationalizing the labour process: shift the decision making responsibility for doing a job from workers ot management, use scientific methods to determine the most efficient way of executing a job and redesign i accordingly, provide a detailed description of how to perform each step in a job, select the best worker to perform the job, train workers to execute the job efficiently, close monitor workers performance. The critique from within: no such thing as an excellent company because a firm can always be run better and rapid change requires constant adaptation, his model is based on five characteristics, obsession with responsiveness to customers, constant innovation in all areas, full participation of all people connected with the organization, leadership of all people connected with the organization, leadership that loves change and promotes an inspiring vision.

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