Management and Organizational Studies 4410A/B Chapter Notes - Chapter 3: Southwest Airlines, Groupthink, Critical Role

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4410A/B
• Professor: Raymond Leduc

Document Summary

Chapter 3: analyzing the internal environment of the firm. Martinrea, relatively new firm and has grown in the last 10 years. Analysis of activities performed by each firm and an appreciation of how effectively and efficiently different firms perform those activities shed a light on discrepancies. Magna employed hydroforming uses liquid under pressure to shape metal tubing and form automobile frames without the need of stamping and welding. Swot ot are common across different firms within an industry, sw are unique and create a starting point for competitive advantage. Views organization as sequential process of value-creating activities. Splits up firm into activities to help understand all the inputs in place and costs incurred in creating the firms product or service. Value is the amount that buyers are willing to pay for g&s: five primary activities contribute to the physical creation of product/service, its sale & transfer to the. Porter"s two categories of activities buyer and service after sale i.