SOCSCI 2Q03 Lecture Notes - Tender Years, Geostationary Operational Environmental Satellite
5 Feb 2014
School
Department
Course
Professor
Document Summary
Four elements: talking, listening, negotiating, problem solving. Must be open, realistic, tactful, caring, valued, fair and well defined. Important to communicate fairly and define things clearly & be open and honest. If we have good communication, we are minimizing hostilities. Things are best discussed in the fashion that we learn to discuss them in our tender years. Some people are socialized to apologize immediately, other people think they can do no wrong and don"t need to apologize. This will end at some point when one party feels hurt and backs. Have to understand that change is always constant which means there has to be an accommodation. Has to be intentional and orderly change. Both feel that they have the right to have a voice. We need these three factors in order to have a good conversation. This is where the chart goes in. She just went on to explain the chart and read it out to us.
