MGM101H5 Chapter 1: Lecture 1 and Chapter 1.docx
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MGM101H5 Full Course Notes
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Lecture 1 chapter 1: management and the environment. Management- the art of getting things done through people in organizations. Manager- responsible for making decisions under conditions of uncertainty about the allocation of scarce resources towards achieving the organization"s strategic objectives. Manager"s roles are evolving new approaches due to: * set the direction and develops the vision. * develops strategic plans to achieve the vision. * energizes employees to overcome barriers to change. Cycle: planning and strategizing organizing leading and developing controlling. Becoming manager: ppl are successful at specialist tast that they are hired to do need to be able to get things done thru ppl. Mastering job: large differences b/w expectations and reality, biggest challenge within first year of managing = people challenges . Informational roles ( spokesperson, disseminator, monitor: decisional roles (negotiator, resources allocator, disturbance handler, entrepreneur) Managerial skills : conceptual skills, technical skills, human skills. Managerial motivation : desire to compete, exercise power, distinct, take action.