ADM 1100 Lecture Notes - Crisis Management, Swot Analysis, Business School

• School: University of Ottawa
• Department: Administration
• Course: ADM 1100
• Professor: Patrick Woodcock

Document Summary

Intro to business management : chapter 7 notes. Define the organisation"s mission (what do i want) Assess the organisations competitive position (what is the competitive market like?) Create strategies for competitive differentiation (what makes you particularly better?/more chances) Contingency : put in place when things screw up (plan b) should have it before the emergency happens. The higher the level, the more the uncertainty there is (long term is harder to plan) Management: process of achieving organizational goals through people and other resources. Managers job: to combine human and technical resoucres in the best way to achieve companies goals. Managers at every level use 3 basic skills. Ability to understand and use the techniques, knowledge, tools, and equipment of a specific department or area of study. Interpersonal skills that help manafers to work effectively with people. Incluling ability to communicate, motivate, and lead employees to complete assigned tasks.