FNS 200 Lecture Notes - Heinz Tomato Ketchup, Foodservice, Purchase Order
20 Feb 2014
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Document Summary
Purchasing is the activity concerned w/ the acquisition of products; the right product, in right amt of time & at the right price. If the person doesn"t understand food, it can become a problem when there is a need for substitutions. The central purchasing dep is the person who identifies product needs & have other dep they are purchasing for. The buyer is the one who listens to the desires of customers, who determines what is grown & packaged & who understands how items are processed/manufactured, shipped, sold & consumed. Buyers need to be skilled in interpersonal comm. , customer focus, making decisions, negotiation & analytical ability, managing change, conflict resolution, problem solving, influence & persuasion & comp literacy. Purchasing can be viewed as: the profit center (generates revenues greater than expenses. & the cost center (has expenses but do not generate profits to cover expenses).
