MHR 405 Study Guide - Ingroups And Outgroups, Machiavellianism, Millennials

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Chapter 2 creative a positive work environment: attitudes, values, ethics. Why is it important to create a positive work environment: high-performing organizations produce extraordinary results that extend beyond customer service and shareholder gain. What does a positive work environment look like: each organization is different. 3 work-related attitudes that shows an employee"s positive feeling toward a company are job satisfaction, organizational commitment and employee engagement. Job satisfaction is a pleasurable or positive emotional state resulting from the review of a person"s job or job experiences. Organizational commitment: organizational commitment (oc) is the strength of a person"s identification with an organization. 3 kinds of organizational commitment: affective commitment it is an employee"s intention to remain in an organization, and contains 3 factors. a belief in the goals and values of the organization. a willingness to put forth effort on behalf of the organization.

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