ORGS 1000 Chapter Notes - Chapter 6: S.M.A.R.T., Merit Pay, Cognitive Distortion

• School: York University
• Department: Organization Studies
• Course: ORGS 1000
• Professor: Frank Miller

Document Summary

Motivation is key to the organization because of the long hours of work. Promotion based on comparison; must be in top half of comparison group, three times within six month period. It is a set of energetic forces that determine the direction, intensity and persistence of an employee"s work effort. Motivation dictates the direction in which the employees effort is channelled. Motivation dictates how hard the employee works. Describes the cognitive process employees go through to make choices among different voluntary responses. Argues that employee behaviour is directed toward pleasure and away from pain or toward certain outcomes and away from others. Depends on three beliefs based on past learning and experience (expectancy, instrumentality and valence) Represents belief that exerting high level of effort will result in successful performance on some task. Sometimes, people believe that their effort, no matter how hard they try, will not get a desired outcome. Belief that successful performance will result in some outcome(s)