HT-MGT 260 Chapter Notes - Chapter 2: Job Enrichment, Lectern, Mystery Shopping
3 Mar 2014
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Document Summary
Recruiting- the process of identifying canidates for current or future position vacancies. Selection- the process of choosing an individual for a current or future position vacancy. Unemployment rate- a government statistic that measures the percentage of workers who are not employed, but who are seeking work. Entry-level- the position in which an individual starts his or her career with a hospitality organization. For example, the position of a dishwasher might be an entry-level job in an upscale restaurant. Internal search- a promotion-from-within approach that is utilized when seeking qualified job applicants. Promote-from-within- an organizational philosophy that whenever practical, an organization will fill its higher-level job vacancies with its current lower-level employees. Employee referral- a recommendation about a potential applicant that is provided by a current employee. Nepotism- favoritism in employment based on kinship (family relationship) External search- an approach to seeking job applicants that focuses primarily on those candidates who are not currently employed by the organization.
