COMMERCE 3S03 Chapter Notes - Chapter 1: Diaphragmatic Breathing, Eustress, Dont
4 Mar 2014
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Document Summary
You must be able to manage yourself before you can manage others. Personal effectiveness (actionable knowledge and behaviours) is the foundation of great management. The most powerful and useful framework for thinking about personal improvement in management skills comes from the work of albert bandura: Social learning theory: learning of any new behavior is the result of 3 main factors: the person, the environment and the behavior; they all influence each other. Environment includes the physical and social environment surrounding an individual. Reciprocal determinism is the mutual influence between the person, environment and behavior; it is at the root of social learning theory. One reason social learning has been so influential is it refutes widely held notions that people only learn through their own personal experience of rewards and consequences. Bandura suggests most learning is done through observation and modeling of the behaviours of others.
