COMMERCE 2BC3 Chapter Notes - Chapter 9: Job Satisfaction, Profit Sharing, Balanced Scorecard

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Human resources chapter 9: recognizing employee contributions with pay. Even a heavily unionized government organization can use incentive compensation to motivate performance. Pay for performance variable forms of pay designed to recognize and reward employees" performance that are based on measures of individual or group contributions to the organization"s success; sometimes called incentive pay, variable pay or performance based pay. Employees pay does not depend solely on job. Pay plans are typically used to energize, direct or control employee behavior. 3 theories help explain compensation"s effects: reinforcement, expectancy and agency theories. A response followed by a reward is more likely to recur in the future. Expectancy theory the theory that says motivation is a function of valence, instrumentality and expectancy. Behaviors can be can be described as a function of ability and motivation. Valence perceptions are perceived value of rewards being offered versus behaviors expected by the organization. Instrumentality is the link between behaviors and pay.

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