COMMERCE 1B03 Chapter Notes - Chapter 16: Outsourcing, Facility Location Problem, Quality Management

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Work directed toward the innovation, introduction, and improvement of products and processes. In the survey of innovation conducted by stats can, respondents indicated that the three most important objectives of innovation are to improve product quality, to increase production capacity, and to extend product range. It continues to elaborate by stating that, through innovation, new products are introduced in the market, new production processes are developed and introduced, and organizational changes are made. As you may note, four of the top 10 spenders were organizations that are part of the communications/telecommunications equipment and aerospace industries. Over the previous two decades, foreign manufacturers captured huge chunks of the north. American market for basic products such as steel, cement, machinery, and farm equipment using the latest in production techniques. Maintaining close relationships with suppliers and other companies to satisfy customer needs. Relying on the internet to unite companies.

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