ADMS 2600 Lecture Notes - Six Sigma, Human Resource Management, Professional Employer Organization

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Chapter 1: human resources management - the process of managing human talent to achieve an organization"s objectives, human resources specialists design application forms, interview formats, amount of money being paid to employees, benefits, bonuses, training, work conditions. Types of change: reactive change change that occurs after external forces have already, proactive change change initiated to take advantage of targeted affected performance opportunities. Human capital and hrm: to build human capital, managers must develop superior knowledge, skills and experience within their workforce. Increasing pressures on companies to lower costs and improve productivity to maximize efficiency: organizations are taking many approaches to lower labour-related costs (downsizing, outsourcing, off shoring and engaging in employee leasing) Downsizing: downsizing planned elimination of jobs. The changing nature of the job: self-employment numbers are up, full-time permanent job era has disappeared, nonstandard jobs have taken over part-time, temporary, contract work (30% of all employment)

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