COMMERCE 2BC3 Lecture Notes - Longrun, Picketing, Bargaining Unit

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The labour relations framework: a successful industrial relations system consists of four elements, 1. An environmental context (technology, market pressures, and the legal framework: 2. Participants, including employees and their unions, management, and the government: 3. A web of rules" that describe the process by which labour and management interact and resolve disagreements: 4. Labour-management relations exists on a continuum ranging from: 1. Open-conflict (two parties have extreme distrust dislike for one another: 2. Containment-aggression (there is still distrust, but to a lesser extent, and dislike becomes antagonism: 3. Accommodation (lack of trust and acceptance, but more courteous: 4. Cooperation/collaboration (two parties trust and accept each other) The remainder of this chapter is organized into the following sections: the goals and strategies of society, management and unions; union structure; the legal framework; union and management interaction; and labour relations outcomes.

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