HROB 3100 Chapter Notes - Chapter 9: Advantageous, Cooperativeness
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8 Apr 2014
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5: effective teams have members who cheer for and bolster the leader, and vice versa, effective teams have a high level of trust among members. In effective teams, members care for and nurture one another. Improves productivity quality and morale when teams are utilized. Found that among firms that were actively using teams, both organizational and individual effectiveness were above average and improving in virtually all categories of performance. Can take too long to make decisions. Can drive out effective action by becoming to insular. The team is faced with the need to become acquainted with its members, its purpose and its boundaries. Clarity of direction is needed from team leaders. Interpersonal relationships that predominate in this stage are: silence, self-consciousness, dependence. Kind of task issues: establishing trust, relationships with leaders, clarity of purpose, norms, procedures, expectations. The team is faced with creating cohesion and unity, differentiating roles, identifying expectations for members, and enhancing commitment.