GMS 200 Chapter Notes - Chapter 1: Human Capital, Knowledge Management, Dependent And Independent Variables

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Ramsoomair

Document Summary

Organizational behaviour (ob): the study of what people think, feel and do in and around organizations. Looks at employee behaviour, decisions, perceptions, and emotional responses. Organizations: groups of people who work interdependently toward some purpose. Consists of people who communicate, coordinate, and collaborate with each other to achieve a common objective. They are collective entities, consisting with each other in an organized way. The members of an organization have a collective sense of purpose. Organizational effectiveness: is considered the ultimate dependent variable in ob. This means, ob theories and practices try to improve the organizations effectiveness. Open systems: this perspective views organizations as complex organisms that live within an external environment. Open describes the permeable relationship whereas closed systems operate without dependence on or interaction with an external environment. Open systems depend on external environment for resources. Organization-environment fit: organizations are effective when they maintain a good.