COMMERCE 1E03 Study Guide - Final Guide: Internet2, Chief Operating Officer, Insurance Fraud
12 Apr 2014
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Document Summary
The five characteristics of work that are important in affecting individual motivation and performance are as follows: skills variety (the extent to which a job demands different skills, task identity (the degree to which the job requires doing a task with a visible outcome from beginning to end, task significance (the degree to which the job has a substantial impact on the loves or work of others in the company, autonomy (the degree of freedom, independence and discretion in scheduling work and determining procedures, feedback (the amount of direct and clear information that is received about job performance. Edward lawler modified vroom"s theory and suggested that managers follow five steps to improve employee performance: determine what rewards employees value, determine each employees desired performance standard, ensure that performance standards are attainable, guarantee rewards tied to performance, be certain that employees consider the rewards adequate.
