HROB 2100 Study Guide - Midterm Guide: Fundamental Attribution Error, Job Satisfaction, Job Performance
Document Summary
Perpectual errors: primacy: reliance on early, first impressions, recency: most recent information dominates perceptions. Implicit personality theories: personal theories that people have about which personality characteristics go together. E. g. you may believe that hardworking people are also honest. Attribution the process by which causes or motives are assigned to explain people"s behaviours. Internal attribution (dispositional attributions): perception that outcomes are due to personality or intellect rather than situation or environment: external attribution (situational attributions): perception that outcomes are due to situation or environment rather than the person. Attribution cues when attributing an employee"s behaviour to internal or external causes, we should ask these questions. Consistency cues (does the person engage in the behaviour regularly and consistency?) Consensus cues (do most people engage in the behaviour or are they unique to this person?) Distinctiveness cues or is it distinctive to one situation?) (does the person engage in the behaviour in many situations,