Business Administration 2295F/G Chapter Notes - Chapter 7: Group Cohesiveness

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7. 1 define groups and distinguish between formal and informal groups. 7. 3 explain how group size and member diversity influence what occurs in groups. 7. 4 review how norms, role, and status affect social interaction. 7. 5 discuss the causes and consequences of group cohesiveness. 7. 7 discuss how to design and support self-managed teams. Group: 2 or more ppl interacting interdependently to achieve a common goal. Interaction suggests who is/not in group: doesn"t have to be face to face. Formal: groups established by org to facilitate achievement of org"s goals. Intentionally designed to channel indiv efforts in appropriate direction: work groups (task forces, project teas, committees, task forces, project teams = temp, met to achieve particular goal/solve particular problems (productivity improvements) Informal: groups that emerge naturally in response to common interests of org members: usually not sanctioned, membership cuts across formal groups. Types: self-managed work teams, cross functional teams, virtual teams.

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