MGM400H5 Chapter Notes -Human Relations Movement, Pete Bethune
Document Summary
Founder of human relations movement and of industrial sociology. The research that he directed showed the importance of groups in affecting the behavior of individuals at work and enabled him to make certain deduction about what managers ought to do. Rest pauses were introduced by mayo and production and morale improved. When the operatives took part in fixing the frequency and duration of the pauses, a further improvement was registered and morale in the whole factory also rose. At the end of the 1st year, labor turnover in the department concerned was down to the average for the rest of the mill. The initial explanation was that in breaking up the monotony of the job, the rest pauses improved mental and physical conditions of the workers but subsequent investigations resulted in him changing his explanation. The major investigation which led to this modification is titled the hawthorne experiment.
