MGT 3320 Study Guide - Midterm Guide: 360-Degree Feedback, Job Rotation, Performance Appraisal
Document Summary
Employee development- acquisition of knowledge, skills, and behaviors that improve an employee"s ability to meet changes in job requirements and in client and customer demands: critical for talent management. Training vs. development: training- current focus, prepare for current job, participation required, development- future focus, prepare for changes, participation voluntary. Approaches to employee development: formal education. Off site and on site programs designed to develop the company"s employees. Short courses offered by consultants or universities, mba programs, etc. Collecting information and providing feedback to employees about their behavior, communication, style, or skills. Identify employees with managerial potential: measure current employees strengths and weaknesses. Assessment center- usually off site, uses multiple raters to evaluate employees performance on exercises. Performance appraisals, 360 degree feedback: job experiences. Relationships, problems, demands, tasks, and other features that employees face in their job. Job rotation- systematically moving a single individual from one job to another over the course of time.
