CMST 2010 Midterm: CMST 2010 Test 2 (got 93% on the test)
Document Summary
Cmst 2010 test 2- chapters 5 and 7 (nonverbal, deception, emotion) Nonverbal- any communication other than the words you say. How you say words, what you do with your body, eye contact, facial expressions. Why? b/c our body is programmed to prepare us for it. Multichannel- hard for us to single in on what is important. Ex: trying to cover up that you are mad- person can tell anyway. Look approachable (how they are dressed, demeanor, does this person look threatening, age: b/c its biologically based, conflicts with verbal communication- mixed messages. 6 types of nonverbal communication: happiness, sadness, fear, anger, disgust, surprise, facial expressions of these things are the same in every country, often ambiguous- (in a grey area, smiling at someone- can be friendly or flirty. Leakage- when we leak out nonverbal communication when trying to cover it up. Nonverbal communication codes: kinesics (body movement, nonverbal communication and culture intersect, full body orientation.
