ADM 1300 Study Guide - Homeostasis

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: All

Document Summary

Working with and through individuals and groups in order to achieve desired goals. Chain of command - work around and with other. Individuals - everyone has different needs and wants. Managerial functions: polc - planning, organizing, leading, controlling. Mission statement - shows purpose/mandate of the business. Objective - short term goals to reach final goal (ladder analogy) Set by those responsible for achieving them. Procedure - sequence of steps to carry out the policy. Organize - arrange resources to carry out the plan. Lead - motivate other to go toward objectives. Controlling - monitoring and evaluating performance: establish standards, measure performance, did performance match standards, take corrective action (if deviation is significant) A managers main responsibility is to co-ordinate all the factors. A role is a set of tasks a person performs because of their position. Roles are inside and outside of the organization: interpersonal (between people, informational (inside and outside, decisional (specific directions)