ECON344 Chapter Notes - Chapter 2: Carbon Footprint, Liquid Oxygen, Baby Boomers

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Lo1 identify the factors in a firm"s microenvironment. Lo2 explain how the factors in a firm"s microenvironment influence its marketing strategy. Lo3 identify the factors in a firm"s macroenvironment. Lo4 explain how the factors in a firm"s macroenvironment influence its marketing strategy. Lo5 identify and discuss important trends affecting marketing decisions today. Microenvironment factors (can control: the company, resources, the offering, the people, management, the suppliers, the customers, marketing intermediaries, publics. I ncome: c ulture, d emographics, e ducation, g ender, s ocial trends: Teens, gen y, gen x, baby boomers, seniors. Education is related to income, which determines spending power. Greener consumer: clean energy alternative, reduce carbon footprint, customers willingly pay more for green energy. Time-poor society: in the majority of families, most parents work, consumers have many more choices regarding leisure time, many consumers multitask: t echnological advances: New retail channels: e conomic situation:

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