GMS 200 Chapter Notes - Chapter 11: Persuasion, Transactional Leadership, Nonverbal Communication

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GMS 200 Full Course Notes
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GMS 200 Full Course Notes
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Document Summary

Reward power is the capacity to offer something of value as a means of influencing other people. Coercive power is the capacity to punish or withhold positive outcomes as a means of influencing other power. Legitimate power is the capacity to influence other people by virtue of formal authority, or the rights of the office: there is also personal power: Expert power is the capacity to influence other people because of specialized knowledge. Referent power is the capacity to influence other people because of their desire to identify personally with you. Hersey-blanchard situational leadership model: believes that successful leaders adjust their style based on the situation, this results in four leadership styles, delegating allowing group to task responsibility for decisions. These are factors in the work setting that direct work efforts without the involvement of a leader. They make leadership from the outside unnecessary because leadership is already provided from within the situation.

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