HRM 3490 Chapter Notes -Work Unit

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Defining performance: employee behaviour or output the organization considers important enough to reward, output unit produced/completed/profit, time. Scanlon plan creates mechanisms for employee participation in developing productivity improvement and shares the financial benefits of those improvements with the employee group that generated them. Rucker plan a gain sharing plan similar to the scanlon plan but that expresses labour costs as a percentage of value added. Improshare a gain sharing plan that focuses on labour hours per unit of output and that does not usually include worker participation. Family of measures plan a gain sharing plan that uses a variety of measures to determine the extent to which a bonus payout is justified. Work groups or teams receive a bonus when certain prespecified performance goals are met. Single-goal plans the simplest and focus attention on one key goal such as customer satisfaction. Can cause other important behaviours to be neglected. Multi-goal plans focus attention on multiple key goals.

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