MGTA01H3 Chapter : MGTA03 Ch 10
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MGTA01H3 Full Course Notes
Verified Note
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Document Summary
Psychological contract, the set of expectations held by an employee concerning what they will contribute to an organization and what the organization will provide the employee (inducements) in return. Human relations, interactions btwn employers and their attitudes toward one another. Job satisfaction, the pleasure and feeling of accomplishment employees derive f/ performing their jobs well. Morale, the generally positive or negative mental attitude of employees toward their work and workplace. Low morale = turnover, the percentage of an organization"s workforce that leaves must be replaced = may weed underperformers but also produce vacancies, disruption in production, decreased productivity, high restraining costs. Motivation, the set of forces that causes ppl to behave in certain ways. > classical theory of motivation (fredrick taylor), a theory of motivation that presumes that workers are motivated almost solely by money. > scientific management, breaking down jobs into easily repeats components and devising more efficient tools and machines for performing them = time and motion studies.
