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COMMERCE 4BI3 Study Guide - Final Guide: Leadership Development

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School
McMaster University
Department
Commerce
Course
COMMERCE 4BI3
Professor
Weisner

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Document Summary

Multiple choice questions: behaviour modelling is based on 4 general principles of learning. C] leadership development: depth of expertise in a functional area. Answer: d: behaviour modelling is based on 4 general principles of learning. Which of the following is the third stage: transfer, rehearsal, observation, reinforcement. Answer: c: what does smart goal stand for? a) sustainable, motivating, attainable, relevant, tangible b) specific, measurable, attainable, relevant, time bound c) significant, measurable, assertive, reversible, time bound d) specific, motivating, accomplishable, reliable, task oriented. D] depth of expertise in a functional area. E] all of the above are strengths of job rotation. What is the most common method of training used for firefighters. How many hours for each 24 hour shift are spent on training. Answer: 3: what are the three pillars of quality service, knowledge, attitude and cleanliness, attitude, timeliness and creativity, knowledge, attitude and timeliness, attitude, timelines and smile.

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Related Questions

Prompt

For this discussion, you will use your knowledge of the components of communication and public speaking best practices. You have been asked to deliver a message to a specific person or group of people during the course of your work and the news is not good. Think of a scenario that would be specific to your career, such as telling a group of employees they are going to be laid off or needing to tell hospital patients that they need to evacuate during a natural disaster. Please describe the scenario you have come up with, and answer the following question:

Which of the components of the communication process are the most important in your scenario, and which best practices of public speaking will you use to assist you in delivering your message?

For your peer response, consider other components that you feel could fit the scenario.

For your citation, use articles that give examples or strategies of best practices when speaking and/or articles about communication components. You can also find articles from experts that suggest ways to improve your public speaking skills.