GMS 200 Lecture : Chapter 13 (7 in Old Book) Lecture Notes

24 views3 pages
lily.dilaudo and 39833 others unlocked
GMS 200 Full Course Notes
24
GMS 200 Full Course Notes
Verified Note
24 documents

Document Summary

Knowledge worker: workers whose job involves handling or using information. Intellectual capital: shared knowledge of a workforce that can be used to create wealth. The productive and knowledge workers depend on computer and information competency. Data: facts and statistics collected together for reference or analysis. Information: facts provided or learned about something or someone. More information is always better. (t: assuming the information is good) Computers eliminate the need for human judgment. (f: computer lacks personality) The newest technology is always the best. (f: depends on the needs of the company) Nothing will ever go wrong with your computer. (f: damages require $ to fix (contingency plan)) Utilize the information gained to make decisions in all phases of the management process. Certain environments: decision makers know alternative courses of action and their outcomes. Risk environments: decision maker views alternatives and their outcomes in terms of probabilities. Uncertain environments: decision maker doesn"t know all alternatives and outcomes, even as possibilities.