ADM 2337 Chapter Notes - Chapter 1: Outsourcing, Human Capital, Organisation Climate

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Human resources management (hrm) y managing human capital (knowledge, education, training, skills, expertise) to achieve organizational goals. Swot y environment y y y hr and other functions y performance. Linking company-wide and hr strategies - figure 1. 1. Hrm responsibilities: y operational: hr professionals hire and maintain employees and then manage employee separations: these services include: Strategic: company"s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. Just entering the work force, impatient, action oriented: top concerns as workers retire, by sector* (per cent) - table 1. 3 p. 11. Influenced by leadership, hr policies, organizational communication y empowerment and engagement: providing workers with the skills and authority to make decisions that would traditionally be made by managers. Scientific management: concern for production (early 1900"s)(frederick taylor) Increase in unionization; new focus on employee relations, orientation, performance appraisal y human resources movement: concern for people and productivity (1960"s - today)