COMM 292 Chapter 6: OB Ch.6 (c) Alyssa Leung

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COMM 292 Full Course Notes
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Teams vs. groups: what"s the difference? group: two or more people with a common relationship. Team a group of people with common skills who are committed for the same purpose/goal hold themselves and each other accountable share leadership and accountability a team has a purpose/mission. Works to solve problems effectiveness is based on the team"s goals (not individual accomplishments) Why have teams become so popular? employee talents are used more efficiently. More flexible and responsive to changing events compared to traditional departments. 5 to 12 employees find ways to improve quality, efficiency and work environment planning teams, task forces, committees hardly given authority to actually implement their ideas. 10 to 15 employees employees now have more responsibilities and have interdependent jobs eg planning/scheduling work, taking action on problems often perform better than teams with appointed leaders can result in absenteeism and turnover rates.

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