CMN 124 Chapter 2: Chapter 2 - Getting Started Planning & Writing Business Messages

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Prewriting y assessing the purpose, audience and most appropriate channel for the communication. Organizing and outlining y mapping out the most strategic and logical arrangements of ideas and details. Drafting y composing the actual message by choosing the precise wording and the style of organization that delivers information. Revising and editing: y evaluating your draft from the point of view of your readers to check for completeness, coherence, accuracy, consistency and appropriateness of language and organization. Most messages aren t just communicated they are send with a specific audience in mind, even if the audience is large or dispersed one. In business today, it is uncommon to communicate with people you may never meet face to face y useful to focus your message by thinking about the members of your audience beforehand and evaluating their needs. Is sometimes done unconsciously almost out of habit but in other cases it may require serious consideration to determine what your receiver is like.

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