COMMERCE 1E03 Chapter Notes - Chapter 16: Environmental Policy, Mass Customization, Economic Order Quantity

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Chapter 16 producing world-class goods and services. We are one of the largest producers of forest products in the world. Research and development (r&d): work directed toward the innovation, introduction and improvement of products and processes. Technology is know-how, knowing how to make and use the tools for the job. An innovation is a new product or process that can be purchased an idea may lead to an invention, but it cannot be called an innovation until it is commercialized. The 3 most important objectives of innovation are to improve product quality, increase production capacity and extend product range. What canadian manufacturers have done to regain a competitive edge: Maintaining close relationships with suppliers and other companies to satisfy customer needs. Relying on the internet to unite companies. Adopting production techniques such as enterprise resource planning, computer integrated manufacturing, flexible manufacturing and lean manufacturing.

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