ADM 2372 Chapter Notes - Chapter 5: Demand Forecasting, Supply Chain, Operations Management

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Chapter 5 operations management and supply chain management: operations management. Information systems" role in om: supply chain fundamentals. Inputs: raw materials, human resources, data that comes in, money, education: textbooks, professors, knowledge. Outputs: customer service, education: educated students, outputs are not necessarily always positive, you need quality and control monitoring, for positive outputs. Value-added of outputs is that it costs less. When employees are trained, it"s cheaper for us. When employees are not trained, we need to pay for training. Om in business p. 142 the transformation of resources into goods and services involves various activities (things you can and should do). What is a supply chain: supply chain consists of all parties involved directly or indirectly in the procurement of a product or raw material. What is supply chain management: supply chain management (scm) involves the management of information flow between and among stages in a supply chain to maximize total effectiveness and profitability.