ADM 2337 Chapter 1: Chapter 1.docx

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Human resource management managing human capital (knowledge, education, training, skills, expertise) to achieve organizational goals. Economic conditions: employment levels, productivity levels, growth of the service sector. Government: rules and regulations for employee-employer relationships are set. Globalization and environmental concern: no more geographic boundaries, there are different rules in different countries, if you need to manage people in other countries you must understand, respect, and implement the laws of their countries. Scientific management (early 1900"s: scientifically analyzing manufacturing processes to reduce costs and pay based on performance levels. (frederic taylor, hrm played a minor role of hiring, firing, payroll, etc. (personal admin) Human relations movement (1920"s-1950"s: concern for people, increase in unionization; new focus on employee relations, orientation, performance appraisal. Human resources movement (1960"s-present: (strategic and operational component both included) Joint focus concern for people and productivity. Now hr as a strategic partner: leveraging human capital to compete in today"s global marketplace.