ITM 407 Study Guide - Unified Communications

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Document Summary

What is ict (information and communication technology)? stresses the role of unified communications and the integration of telecommunications therefore ict is a mix of telecommunication and it. Information technology: the branch of engineering that deals with the use of computers and telecommunications to retrieve and store and transmit information: unified communication: integration of real-time communication with non-real-time communication services (voice mail, email, text messaging) Live chatting, voip, skype, msn, video conference, social networking, vpn: telecommunication: it is the transmission of information with the use of the telephones and wireless signals. Ict covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form. It includes any type of communication like device or application. Ict is used in many industries like: business, education, health, music, libraries. Workplace: vpn, networks, time and money, computers, internet, documents, improves work efficiency. Home: instant messaging, chatting, skype, email, internet, computer, dvd players, video recorders, entertainment devices, cellphones.