GMS 200 Lecture Notes - Multiuser Dos, Internal Control, Organizational Culture

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

Controlling: is the process of measuring performance and taking action to ensure desired results. After-action review: identifies lessons learned through a completed project, task force assignment, or special operation. Ensure the right directions are set & the right resource inputs are available. Ensure that final results are being done as part of workflow operations up to desired standards. Before they occur they occur after they occur. Self-control: or internal control, occurs through self-discipline fulfilling many responsibilities. Bureaucratic control: influcences behaviour through authority, policies, procedures, job descriptions, budgets, and day-to-day supervision. Clan control: influences behaviour through norms and expectations set by the organizational culture. Market control: is essentially the influence of market competition on the behaviour of organizations and their members. Output standards: measures performance results in terms of quantity, quality, cost, or time. Step3: compare actual performance with objectives and standards. Input standards: measures work efforts that go into a performance task.