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MGHB02H3 Chapter Notes - Chapter 8: Job Performance, Organizational Commitment, Job Satisfaction

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21 Apr 2012

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Document Summary

Chapter 8 social influence, socialization, and culture. Information dependence: reliance on others for information about how to think, feel, and act. Effect dependence: reliance on others due to their capacity to provide rewards and punishment. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Simplest, most direct motive for conformity to group norms. Adjust behaviour, not necessarily subscribed to the beliefs, values, and attitude that underlie norm. Identification: conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Members serve as models for the behaviour of others. Internalization: conformity to a social norm prompted by true acceptance of the beliefs, values, and attitudes that underlie the norm. Conformity due to internal (rather than external) forces. Compliant individual is necessarily doing something that is contrary to the way he or she thinks or feels.

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Related Questions

Leadership is best defined as ________.

A. The ability to merely project one's abilities in the lack of actual accomplishments

B. The ability to reduce the dependence of team members on each other

C. The ability to induce the team members to focus on individual goals rather than collective goals

D. The ability to influence a group toward the achievement of a vision or set of goals

E. The ability to use factors like training and experience to reduce dependence on formal leadership

Which of the following best defines organizational behavior?

A) It involves the study of groups of people coming together for collective bargaining.

B) It involves the study of what people do in a company and how it affects the company's output.

C) It involves analyzing different people in an industry with independent profit-centered motives.

D) It involves developing exclusively the knowledge of managers and senior-level employees.

E) It is a field that is not influenced by factors in the external world.

Which of the following differentiates between formal and informal groups?

A) The timeline of reference for formal groups is greater than that for informal groups.

B) The impact of formal groups on organizational performance is lesser than that of informal groups.

C) Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain.

D) Formal groups are typically smaller in size when compared to informal groups.

E) Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined.