COMMERCE 2BC3 Chapter Notes -Conflict Resolution, Balanced Scorecard, Central Tendency

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 2BC3
• Professor: F O U Z I A

Document Summary

At the heart of organizational success is performance, which is driven by organizational and individual efforts leading to achieving goals and objectives. Performance management systems are a key means for hr management to contribute to organizational performance. Performance management: composed of the processes used to identify, measure, communicate, develop, and reward employee performance. Those plans have then served as the foundation for accomplishing the following functions: Identifying the development steps that are needed to enhance employee performance. Performance appraisal: process of evaluating how well employees perform their jobs relative to a standard and then communicating that information to the employees. Referred to as employee rating, employee evaluation, performance review, and performance evaluation. Performance management performance appraisals performance feedback performance rewards and development. Performance management systems in organizations can be effective in countering the narrow and negative views of performance appraisals.