GMS 200 Lecture Notes - Asset Management, Critical Path Method, Gantt Chart

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

The process of measuring performance and taking action to ensure desire results. Has a positive and necessary role in the management process. Ensures that the right things happen, in the right way, at the right time. After action review: identifies lessons learned through a completed project, task force assignment, or special operation. Feedforward controls: employed before a work activity begins, ensures that. Concurrent controls: focuses on quality of resources, focus on what happens, monitor ongoing operations to during work process make sure they are being done according to plan, can reduce waste in unacceptable finished products or services. Feedback control: take place after work is completed, focus on quality of end results, provide useful information for improving future operations. Internal and external controls: allows motivated individuals and groups to exercise self-discipline in fulfilling job expectations. External also known as self-control: occurs through personal supervision and the use of formal administrative system, bureaucratic control.