MHR 523 Lecture Notes - Central Tendency, Rating Scale, Edgar Schein

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1 May 2012

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Management development: attempt to improve current or future management performance by imparting knowledge, changing attitudes, or increasing skills, on-the job management development, off-the-job management development. Roles in career development: the individual, the manager and the organization. Networking - is the foundation of active career management and is essential for accessing the most valuable career resource-people. Provide timely and objective performance feedback: offer developmental assignments and support. Participate in career development discussions: act as coach, appraiser, advisor, and referral agent. Technical/functional: managerial competence, creativity, autonomy and independence. Achieving strategic objectives requires employee productivity above all else. Performance management is the process encompassing all activities related to improving employee performance, productivity, and effectiveness. It includes goal setting, pay for performance, training and development, career management, and disciplinary action. Job description often insufficient to clarify performance expectations: measurable standards related to strategic objectives should be developed for each position, validity and reliability i. e. are criteria relevant to the performance desired, rating scale problems:

Related Questions

1. Which of the following best describes the typical order of functions in human resources? a) job analysis recruitment selection performance management b) job analysis → workforce planning selection training and development c) workforce planning selection training and development performance management d) recruitment workforce planning selection training and development e) job analysis workforce planning+recruitment selection training and development

MUTIPLE CHOICE; CIRCLE THE CORRECT ANSWER. FOR TRUE/FALSE, JUST CIRCLE T OR F

31) According to research cited in the text, what is the primary reason that top-performing/high commitment employees gave for voluntarily leaving an organization?

A) career development

B) work-life balance

C) promotions

D) salary

32) The process of advising, counseling, and guiding employees is known as ________.

A) coaching

B) appraising

C) assessing

D) mentoring

33) ________ is a process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards.

A) Career management

B) Career development

C) Career planning

D) Performance management

34) Jackie is working with a coach to identify her personal skills and interests. Afterwards, she will investigate opportunities that fit her skills and interests and set specific career goals. In which of the following activities is Jackie most likely participating?

A) career management

B) career development

C) career planning

D) job training

35) Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

A) prior performance

B) aptitude tests

C) assessment centers

D) psychological exams

36) Poor attendance and voluntary turnover are most likely characteristics of ________.

A) decreasing employee engagement

B) minimal job expectations

C) shrinking labor markets

D) poor supervision

37) Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment?

A) salary

B) employee benefits

C) wage reimbursement

D) employee compensation

38) John is a sales representative in a jewelry store. He typically works 40 hours per week and his pay is completely based on his sales. He earns a 5% commission for every sale he makes. Which of the following terms best describes John's situation?

A) performance-based compensation

B) indirect financial compensation

C) time-based compensation

D) piecework pay

39) Which of the following is NOT a type of direct financial payment?

A) wages

B) insurance

C) incentives

D) commissions

40) John is a sales representative in a jewelry store. He typically works 40 hours per week and his pay is completely based on his sales. He earns a 5% commission for every sale he makes. Which of the following terms best describes John's situation?

A) performance-based compensation

B) indirect financial compensation

C) time-based compensation

D) piecework pay

Opening vignette exercise: In this chapters opening vignette, you learned how Fluor combines succession management and career development to ensure a sold talent pipeline of project managers and senior executives. Working in a group of three to five students, re-read the vignette.

a. Why do you think that Fluor's internal assessment and development system is so successful?

b. What additional ideas do you have that could help Fluor fill as many internal positions as possible with its current employees?

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MHR 523 Lecture Notes - Central Tendency, Rating Scale, Edgar Schein

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