MHR 523 Chapter Notes - Chapter 1: Carbon Footprint, Common Hardware Reference Platform, Hawthorne Effect

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Chapter 1 the strategic role of human resources management. The management of people in organizations to drive successful organizational performance and achievement of the organization"s strategic goals. Refers to the management of people in organizations. Human capital: the knowledge, education, training, skills, and expertise of an organizations workforce. Research studies over the past 15 to 20 years have confirmed that effective hr practices are related to better organizational performance. Example) four seasons is popular for friendliness, customer-oriented, philosophy: Creating a culture and work ethic based on the golden rule, which would give employees a framework within to which to pursue the creation of a superior international service culture . Interpreting, establishing, and revising the laws, policies, and procedures. Designing benefit plans that help the organization achieve its mission and goals. Workforce planning and building relationships with external resource. Recognizing that there may be better ways of doing things; recognizing how changes affect the entire organization not just hr.